Fizinga (“Company”, “we”, “our”, “us”) respects an individual’s privacy and is committed to protecting the same. This Privacy Policy describes how we collect, use, disclose and transfer Personal Information through platforms controlled by the Company, including fizinga.com, in connection with the offer and sale of our products.
By accessing or using our platform and providing information, you consent to the collection and use of the information you disclose in accordance with this Policy. If you are not comfortable with any of the terms described here, you may discontinue use of the platform.
You agree and consent to receive communications related to our services on the mobile number provided to the Company, even if that number is registered under DND/NCPR, subject to applicable law.
Collection of Personal Information
We communicate with you through our platform, email, phone or text messaging. When you create an account, place an order, fill out a survey or post a review, we may ask for information such as your name, mailing address, email address, telephone number and payment details.
We may also receive delivery and address information from service providers and other sources to help correct our records and fulfil orders.
Information We May Collect
- Name, email address, postal address, phone number and country.
- Date of birth, language preference and location.
- Product interests, opinions and individual preferences.
- Payment-related information needed to complete purchases.
- Technical data including device, system and application information.
How We Use Information
- Verify identity and fulfil product purchases.
- Communicate about your account, orders and activities.
- Send order updates and offers through email, SMS and social channels where permitted.
- Understand shopping preferences and improve the customer experience.
- Comply with legal obligations, policies and procedures.
Consent
By providing your information, you agree to its collection, use, storage, disclosure and processing in accordance with this Privacy Policy, including contact through SMS, instant messaging, calls and email as permitted by law.
Information Sharing
Only authorized persons have access to Personal Information. We do not rent or sell Personal Information. We may share it with service providers such as courier companies and payment gateways where necessary to provide services, or where disclosure is required by law.
Security
If you believe you have found a security vulnerability on fizinga.com, please contact support@fizinga.com. We use reasonable security measures, including encryption and authentication tools, to protect Personal Information.
Grievance Officer
Name: Jaideep Singh
Trade name: FIZINGA
Address: E-263, TDI City, E Block, Kundli Badh Khalsa, Rai Industrial Area, Sec. 59, Sonipat, Haryana, 131029
Email: Hello@fizinga.com